We accept returns or exchanges for eligible items within 30 days from your order shipment. Return period extended to 45 days during the Black Friday Event. For more information on our return policy, view our complete policy here.To initiate a general
At Colorescience, we take great pride in our reputation for quality and customer satisfaction. But we get it, not everyone loves every product they try. That’s why, if for any reason, you are not completely satisfied with your purchase, we will gladl
Enjoy free returns on all eligible orders within 30 days as a perk of being a Lasting Beauty® Rewards member. If you are not a member, a return shipping fee of $7.95 will be deducted from your refund to the original form of payment. For our detailed
To ensure that orders get to our customers as quickly as possible, our system begins processing orders as soon as they are placed. As a result, most orders cannot be cancelled after they have been placed. You do have the ability to modify or cancel y
If you have received the wrong product, please email our Colorescience Concierge team within 72 hours of receiving the incorrect item at [email protected].
If you purchased an item at regular price within the last 14 days and that item has since been further reduced due to a sale or promotion, you will be eligible for a price adjustment. Unfortunately, we do not conduct price adjustments for orders plac
You may contact our Colorescience Concierge team at [email protected]. We are available from 8am to 4pm Pacific, Monday through Friday.