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PRODUCTS

My Sunforgettable® brush is not working.

We're sorry to hear your brush is not dispensing for you. To ensure your brush fully activated and dispensing properly please follow these simple activation steps.How to activate your Sunforgettable® brush:1. Open the brush cap and remove the rubber

Why are the expiration dates on only some Colorescience products?

The FDA has established requirements for all over-the-counter drug products (sunscreens) to go through stability testing to assure products are stable and have appropriate expiry dating. All products with less than 3 years real time stability testing

I'm looking for a product I've used for years, have you changed the name?

Over the years we have updated some of our product names and packaging as our Colorescience brand has evolved. Our beloved Primers are now found under the SKIN PRIMERS Tab. Our signature Sunforgettable® SPF 30 & SPF 50 are listed under SUNFORGETTABLE

My product packaging looks different from the last time I ordered. Is it the same product?

Yes. As of February 2017, we updated the product cartons for our top products with a new look. However, only the outer carton has changed. Inside, you’re still getting the same great products and ingredients that you know and love. We think the new d

What sets Colorescience apart from other mineral makeup?

Colorescience only uses the highest proprietary blend of minerals and no fragrances, no mineral oil, alcohol or talc and have sunscreen in most of our product line.

What type of coverage does your natural finish pressed foundation provide?

Our Natural Finish Pressed Foundation provides a buildable medium to full coverage.

I'm a previous user of your Pressed Mineral Foundation. What shade of your new Natural Finish Pressed Foundation should I use?

We spent countless hours reformulating our shades to create neutral shades that will be a fit for more skin tones while simplifying the choice down to fewer options so that you are more likely to get the right shade on the first try. One significant

Does Sunforgettable SPF 30 and 50 meet all the new requirements laid out by the FDA?

Yes. Colorescience is in compliance with the new OTC sunscreen monograph. Broad Spectrum designation. Sunscreens that pass FDA's broad spectrum test procedure, which measures a product's ultraviolet A (UVA) protection relative to its ultraviolet B (U

What is the difference between the SPF 30 and SPF 50 Sunforgettable® brush?

The Sunforgettable® SPF 50 brushes are available in the following finishes:. Total Protection® Brush-On Shield SPF 50: A subtle tint with 4 shades (fair, medium, tan, deep) to match your skin tone. Total Protection® Brush-On Shield Glow SPF 50: A pea

Why were some of your product refills discontinued?

We do not sell product refills. The decision to discontinue to Sunforgettable® brush refills was made primarily with our customers' skin health in mind. Our Quality Control and R&D team found that the brush tends to become slightly clogged after bein

Is Colorescience sunscreen safe?

The concern with "powder" sunscreens has been the very small particle sizes used in some powder sunscreen formulations. The particle size that has risen concerns range in size from 1 and 100 nanometers. Colorescience can confirm that all of our Miner

Does Colorescience contain Parabens?

Colorescience formulas are 100% paraben free. In addition, all Colorescience® products are also 100% free from phthalates, synthetic fragrance, animal testing, talc, dyes, mineral oils, drying alcohols & chemical sunscreen.

Are Colorescience products Vegan?

The following items have been tested and confirmed to be vegan:. You can also explore all of our vegan sunscreens here.

Does Colorescience do animal testing?

Colorescience does not conduct any animal testing and we are committed to the highest standards when choosing raw materials for our product formulations. We require non-animal testing statements on all raw materials before final formula approval.

Are Colorescience products safe to use while pregnant?

Colorescience strives to provide outstanding products that are efficacious while also safe for our consumers. For individuals with allergy concerns or women who are pregnant, lactating or planning to become pregnant, it is always best to check with y

Why does the Colorescience product I bought have different ingredients from what's listed on your website?

Our formulations change from time to time. The ingredient listings on our website are currently in distribution. If you bought our products elsewhere, they may be based on an older formulation. Please note that every Colorescience formulation contain

I found Colorescience products for sale on other websites. Is it safe to buy from them?

We carefully select the partners that we authorize to sell our products to ensure that you always receive a safe and consistent experience with Colorescience products. Click here to see our Authorized Sellers page for more information.

My order did not include free samples

Due to the limited nature of free samples and availability at our distribution center, we regret that we are unable to reship free samples if they arrive damaged, or if one or more free samples is missing from your order.

Why did prices increase on certain products recently?

Colorescience® products are formulated with the highest quality, clinically proven ingredients that are produced in FDA compliant facilities here in the USA. As recent events and macro-economic factors have led to continued increases in raw material

Do you offer free samples?

We do not currently offer a custom or purchase sampling program. We do, however include one complimentary, one-time use foil sample with every order placed on colorescience.com. While we're unable to offer any samples beyond the complimentary ones in