ID.ME

Who qualifies for the frontline worker discount?

US first responders, nurses, medical professionals, hospital employees, grocery store workers*, delivery workers*, teachers, students, and military qualify for the frontline worker 15% discount. For a full list of qualifying roles eligible to receive

How do I receive the frontline worker discount?

Login to ID.me or create a new account if you have not used the service before. Following account login/activation with ID.me, you will be served a one-time use code that is valid for 15% off a single purchase (valid sitewide, cannot be combined with

My discount isn't applying.

In order to claim your ID.me discount, please ensure your eligibility was verified by ID.me. Follow these steps to claim your discount:. 1. Log in to ID.me or create an account if you're a first time user. 2. Once your account is activated, you'll re

I am unable to verify my frontline worker ID through ID.me, what should I do?

If you believe you meet the eligibility requirements to receive our frontline worker discount but were unable to verify your role through the platform, click here to submit a support request with ID.me customer support.

Can I share the discount with friends and family?

No, this discount is solely for individual use of eligible frontline workers.

Can I use the ID.me discount more than once?

Yes, the 15% off discount is valid on all future Colorescience purchases. However, the promo codes are one-time use only. For each order, please reverify with ID.me to get a new promo code.

Can I combine my frontline worker discount with other promotions?

No. Our frontline worker 15% discount cannot be combined with any other promotional offers, including discounts, custom bundles, Lasting Beauty® Rewards coupons, or one-time subscription orders.

What happens to my personal information when entered into ID.me?

In order to receive a frontline worker discount, eligible guests must provide sensitive information including a social security number. Colorescience does not receive any sensitive personal data our guests provide; this information is submitted secur

What if I am a frontline worker and have already verified through ID.me? Do I need to create another account?

If you have previously created an account and verified your identity through ID.me, you should be automatically presented with our frontline worker promo code should you meet the eligibility requirements. If our frontline worker promo code is not pre

What products are eligible for the frontline worker discount?

The discount is available to use sitewide on any products excluding promotional campaigns and sale items.

Does the discount work with subscription orders?

No, the discount is not applicable towards subscription orders. If you order contains subscription items, please place a second order.

Can I get the 15% discount without going through the ID.me verification process?

No, using ID.me is the only way we to verify your qualifying professional status. You must verify your identity as US first responder, medical professional, nurse or teacher on ID.me to receive the 15% discount on Colorescience.com.

How do I apply the discount if I pay with Apple Pay, Paypal, or Shop Pay?

To use your 15% discount code with ApplePay, PayPal, or Shop Pay as payment methods, you must add your desired item to cart and go to checkout. When you're in checkout:. 1. Go to Payment Add your discount code in the "discount code" text box. 2. Clic

What if I forgot to add the 15% off coupon code at checkout?

All discount codes must be applied before final checkout. Please reach out to us at [email protected] if you forgot to add your discount code.